Privacy Policy - House Clearance Tower Hamlets
At House Clearance Tower Hamlets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.
Information We Collect
We may collect various types of information to provide and improve our services to you.
Personal Information
- Name
- Address
- Phone Number
- Email Address
- Payment Details
Non-Personal Information
- Browser Type
- Device Information
- IP Address
- Cookies and Tracking Technologies
How We Use Your Information
We utilize your information for the following purposes:
- Service Delivery: To provide and manage the house clearance services you request.
- Communication: To contact you regarding your service requests, updates, and promotional offers.
- Payment Processing: To handle transactions securely and efficiently.
- Improvement: To enhance our services based on your feedback and usage patterns.
- Compliance: To adhere to legal obligations and protect our rights.
Data Sharing and Disclosure
We respect your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our business, conducting our affairs, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: When required by law, regulation, or legal process.
- Protecting Rights: To protect our rights, property, or safety, or that of our employees, customers, or others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments to prevent unauthorized access, alteration, disclosure, or destruction of your data.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please be aware that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving promotional communications from us at any time.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently received personal information from a minor, please contact us so that we may delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.
Automated Decision Making and Profiling
We do not engage in automated decision making or profiling that significantly affects you. All decisions regarding your personal information are made by humans and subject to our privacy policies and safeguards.
Policy Acceptance
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us through our official communication channels.
Last updated: April 2024