Modern Slavery Statement — House Clearance Tower Hamlets

House Clearance Tower Hamlets is committed to preventing modern slavery and human trafficking in all areas of our operations. We declare a zero-tolerance policy toward any form of forced labour, exploitation or coercion in our workforce and supply chain. This statement outlines our approach to identifying, preventing and mitigating risks associated with modern slavery within our house clearance services in Tower Hamlets and related activities.

Our zero tolerance stance is supported by clear expectations of behaviour for employees, contractors and partners. All staff receive training that emphasises respect for human rights and the legal obligations arising from anti-slavery legislation. We maintain a culture where concerns about exploitation can be raised safely and without fear of retaliation.

Supplier due diligence and audits

We conduct risk-based supplier audits and pre-contract screening for third parties engaged to provide clearance and removal services, including those delivering ancillary work such as waste handling and logistics. As a provider of house clearance in Tower Hamlets, we recognise the particular vulnerability of lower-skilled roles and temporary labour in the sector.

Our supplier audit programme includes on-site checks where appropriate, documentary reviews and interviews to verify employment conditions. We use contractual clauses that require suppliers to comply with anti-slavery standards and allow for remediation plans or contract termination if breaches are found. In addition, we carry out background checks and require proof of right-to-work where applicable to reduce the risk of forced labour within our supply chain.

Key elements of our due diligence and audit process include:

• Periodic supplier risk assessments tailored to house clearance suppliers in Tower Hamlets and surrounding areas
• Regular supplier audits and spot checks to ensure compliance with labour standards
• Mandatory contractual terms that prohibit exploitation and require transparency
• Training and guidance for procurement staff to recognise red flags and escalate concerns

Reporting channels and worker protection

We provide multiple confidential reporting channels for employees, contractors and third parties to raise concerns about possible modern slavery or labour exploitation. Reports can be made internally through designated managers or anonymously via a secure reporting mechanism. We also ensure that whistleblowers are protected and that any allegation is investigated promptly and impartially.

All reports are taken seriously and investigated under documented procedures. Investigations may lead to remedial action, termination of relationships with non-compliant suppliers, or referral to relevant authorities if criminal conduct is suspected. We emphasise support for victims and ensure that any affected person is offered assistance appropriate to their needs.

As part of our commitment to transparency, we maintain records of investigations and outcomes, while protecting confidentiality where required. We encourage all stakeholders involved in Tower Hamlets clearance activities to be vigilant and to report any suspected exploitation.

Our policies are embedded into recruitment, procurement and operational practices for home clearance and commercial clearance projects. Recruitment checks, fair pay practices and clearly defined employment terms reduce the likelihood that staff or subcontractors will be subject to coercive practices. We also monitor working hours and conditions to detect anomalies that may indicate exploitative arrangements.

We collaborate with peer organisations, local authorities and supply chain partners to share best practice and to strengthen collective responses to modern slavery risks in the removals and house clearance sector. Our approach to ethics in Tower Hamlets house clearance includes engagement with stakeholders to improve standards across the local market.

We will continue to review and improve our processes, strengthen supplier audits and widen staff training to ensure our house clearance services Tower Hamlets remain free from modern slavery and exploitation.

We conduct an annual review of this Modern Slavery Statement to assess effectiveness and update our measures. The review covers audit outcomes, reported incidents, training completion rates and changes in legislation or best practice. Results of the annual assessment drive improvements to procurement terms, audit frequency and staff awareness programmes.

By maintaining a proactive stance and continuous improvement, House Clearance Tower Hamlets reaffirms its commitment to eradicating modern slavery from our operations and supply chains. This document is owned by senior management and is reviewed at least once every 12 months to ensure it reflects current activities and risk profiles.

We will continue to act decisively where issues are identified and to work collaboratively with partners to promote safe, lawful and ethical working conditions across all aspects of Tower Hamlets clearance work.